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Studio Policies

Welcome to Tamraloo Studios!

Please read the following rules and regulations and check the box below stating that you have read and understood them. Your child will not have a guaranteed slot until this form is submitted.
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TABLE OF CONTENTS:
1. TEACHING SCHEDULE
2. PAYMENT DETAILS / DUE DATES
3. FORMS OF PAYMENT
4. MAKE-UPS
5. CANCELLATIONS
6. MAY SHOWCASE
7. WALKING HOME

1. TEACHING SCHEDULE
- The Tamraloo Studios teaching schedule is based upon 3 semesters throughout the year (aligned with the school semesters).
2023 Semesters:
Spring: Jan 9 - May 19
Summer: May 29 - Aug 19
Fall: Aug 21 - Dec 23
Specific teaching dates by semester can be seen at: https://www.tamraloo.com/lesson-calendar.
- Lessons are normally taught on the same day and time each week, but the number of lessons in each month varies based upon the day a student attends lessons. The total number of weekly lessons in a semester is the same, regardless of which day of the week lessons are held.

2. PAYMENT DETAILS / DUE DATES
-Tuition is collected by automated debit, credit card or ACH payments and will be completed the 8 days before the first of the next month. Tuition will be assessed unless the school is notified IN WRITING by text to 916.664.2516 or email support@admin.com or in the office and received by the 15th of the PRIOR month of the student's intent to discontinue. FAILURE TO ATTEND CLASS DOES NOT CONSTITUTE A WITHDRAWAL AND DOES NOT ENTITLE THE PARTICIPANT TO A REFUND OF MISSED CLASSES. If Tamraloo is mandated to close our physical location due to any government health order, classes will convert to virtual classes and instruction will continue.
- If late, there will be a $10 late fee. If tuition is not paid by the student’s second lesson of the month, student will be dropped from the schedule.
- Payments are the same each month regardless of the number of lesson days (unless you are starting part-way through a month). Long months do not cost more, and short months do not cost less. The semester fee is broken down by month so it is the same each month.
- There will be a $12 fee if your payment is returned for insufficient funds.
- We distribute books as needed and will bill you accordingly on the next month’s invoice. Detailed billing information can be seen by clicking on the link within each invoice email.

3. FORMS OF PAYMENT
- Credit/Debit Card (Preferred method)
- Venmo to @tamraloostudios
- Zelle: Bank-to-Bank Transfers: use support@tamraloomusic.com
- Automatic Bank Payment: Tamraloo Studios: 3084 Southcreek Dr., Lincoln, CA 95648
- Cash (please put in an envelope with student's name)
- Check payable to Tamraloo Studios

*Cash and checks may be left in the payment box at either studio. There is a secure payment box in the front door of Studio E (downtown Lincoln) that can be used after hours.

4. MAKE-UPS
- There will be times throughout the year when make-up lessons will be necessary. Students are provided up to two make-ups/reschedules per semester for individual lessons. Please refer to your parent portal to schedule your makeup with your teachers
- We require a 24 hour notice in order to reschedule a make-up lesson. We cannot make-up lessons for no-shows or cancellations under 24 hours.
- There are no make-ups for group lessons.
- If your teacher cancels a lesson, you will receive a make-up lesson.

5. CANCELLATIONS
- If you would like to cancel lessons, we require a 30-day cancellation notice. Please email support@tamraloo.com with the last day the student will be attending lessons. The final invoice will be adjusted for 30 days from notification.

6. MAY SHOWCASE
- May Showcase is mandatory for students under 18 who have been taking lessons for at least 6 months prior to May (unless you have made out-of-town plans or have other extenuating circumstances).

7. WALKING HOME
- No child will be allowed to walk home without prior consent from a parent or guardian. If you feel your child is mature enough to cope with this responsibility, please complete the Walk Home Alone waiver and return. [Access at https://forms.gle/FnHsjGBDZebZZXY97.]
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If there are any questions or concerns, please contact us at Support@Tamraloo.com or (916) 664-2516.
We are excited to teach your child this year, and we will do everything we can to make his/her/their experience in the world of music a positive one!!!

Thank you,
The Tamraloo Team

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